By accessing or using any website, product, program, course, certification, event, coaching package, mastermind, community, mobile application, or other service operated by D2D Experts and its affiliated brands (collectively, the "Services"), you agree to be bound by these Terms & Conditions ("Terms"), our Privacy Policy, and our Earnings Disclaimer, all of which are incorporated by reference.
These Terms apply to every visitor, user, and customer. If you are using the Services on behalf of a company, you represent that you have authority to bind that company to these Terms, and "you" includes both you personally and the entity you represent.
If you do not agree to any part of these Terms, do not access or use the Services.
The Services are operated by D2D Experts and its family of brands, including:
Our principal place of business is 9305 S 700 E, Sandy, UT 84070, United States. References to "we," "us," "our," and "the Company" in these Terms mean D2D Experts and these affiliated brands collectively.
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use our Services. By using the Services, you represent and warrant that you meet these requirements.
Some of our coaching programs and high-ticket offerings have additional eligibility requirements (such as minimum business revenue thresholds, industry alignment, or owner-only status). Those requirements are disclosed during the application or sales process. We reserve the right to refuse service, decline applications, or terminate access for any user we determine in our sole discretion is not a fit.
To access certain Services (like courses, certifications, community platforms, member portals, or events) you may need to create an account. You agree to:
You may not share your account credentials, log-ins, or course access with anyone outside your company. If we determine that account credentials are being shared improperly, we may suspend or terminate access without refund.
When you purchase a product, course, certification, event ticket, coaching package, mastermind seat, software subscription, or any other paid Service, you agree to:
Prices are subject to change at any time. We will not change the price of a product or program after you have purchased it. All purchases are final unless otherwise specified in our Refund Policy (Section 6) or in your specific program agreement.
Some of our Services (including The OwnersOS App, Recruitomatic monthly or annual plans, software subscriptions, and certain coaching programs) involve recurring automatic billing. By purchasing a subscription Service:
If a product offers a payment plan, you authorize us to charge each installment on the scheduled date. If a payment fails:
If you have a billing concern, contact us first at [email protected] so we can resolve it directly. Filing a chargeback with your bank or card issuer without first contacting us is a violation of these Terms. Fraudulent or improper chargebacks may result in:
Refund eligibility depends on the specific product or program. The terms applicable to your purchase are disclosed at the point of purchase and in any program agreement you sign at enrollment. The general framework is as follows:
Digital products and online courses (including Apprentice Sales Certifications, Pro Sales Certifications, OwnersU, RecruitingU, Sales ManagerU, micro-courses, objection masterclasses, and similar) are generally non-refundable once accessed, due to the digital nature of the content. Specific refund windows, if any, are disclosed at the point of purchase. Free trials and money-back guarantees, where offered, are subject to the terms disclosed in the specific offer.
Event tickets (including D2DCon, D2DCon Canada, Business Bootcamp, Sales Bootcamp, Golden Door Sales Summit, and similar live events) follow the refund policy listed on the event registration page. Tickets are generally transferable but non-refundable, particularly within a defined window before the event. Acts of force majeure, including but not limited to natural disasters, pandemics, government restrictions, and venue closures, may result in event rescheduling rather than refund.
High-ticket programs (including The Circle Mastermind, Business Accelerator, Unfair Advantage, Recruitomatic tiers, and any one-on-one consulting engagements) have refund terms specified in the program agreement signed at enrollment. Generally, these programs are non-refundable due to the immediate allocation of resources, coaching capacity, and access provided.
Subscriptions (such as The OwnersOS App, Recruitomatic monthly plans, and similar) may be cancelled at any time. Cancellations apply to future billing cycles. We do not issue refunds for past billing periods unless required by applicable law.
Done-for-you services (including Recruitomatic done-for-you recruiting at Gold, Platinum, and Sniper tiers, and similar engagements) are subject to the service agreement signed at enrollment. Refunds, if any, are limited to unperformed services and are subject to the specific terms in your service agreement.
If your purchase is eligible for a refund, email [email protected] with your order details and reason for the request. We will respond within 5 business days. Approved refunds are processed within 5 to 10 business days to your original payment method. We reserve the right to deny refund requests outside the disclosed refund window.
All content within our Services, including but not limited to text, graphics, logos, icons, photographs, video, audio, course materials, workbooks, playbooks, frameworks, scripts, templates, training, software, code, and the overall design and "look and feel" of our websites and products, is the property of D2D Experts and its affiliated brands or our licensors. It is protected by U.S. and international copyright, trademark, trade secret, patent, and other intellectual property laws.
When you purchase a course, certification, coaching program, or other Service, you receive a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the materials for your own personal or internal business use. This license terminates if you violate these Terms.
You may NOT:
The trademarks, service marks, and logos including but not limited to "OwnersOS," "D2D Experts," "The D2D Experts," "D2DU," "D2D University," "D2DCon," "Recruitomatic," "Sam Taggart," "The Circle," "OwnersU," "RecruitingU," "Sales ManagerU," "Business Accelerator," "Unfair Advantage," "Golden Door Sales Summit," "Eat What You Kill," "ABC$ of Closing," and related logos and design marks are the property of D2D Experts and may not be used without our prior written permission.
If you provide feedback, suggestions, ideas, or other contributions about our Services (whether on calls, in communities, in surveys, or through any other channel), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, and incorporate your feedback into our products and services without compensation.
If you post, share, or submit any content inside our communities, on coaching calls, in events, or through any of our Services (such as questions, comments, posts, photos, videos, or testimonials), you represent and warrant that:
When using our Services, you agree to NOT:
We reserve the right to remove content, suspend or terminate your access, and take any other action we deem appropriate, with or without notice, in response to violations of this Code of Conduct.
Our Services may include links to or integrations with third-party websites, platforms, software, and services (including GoHighLevel, Disco, Hyros, Stripe, Authorize.net, Meta, Google, YouTube, TikTok, Zoom, Slack, and similar). We do not control these third parties and are not responsible for their content, practices, terms, or policies. Your use of third-party services is governed by their own terms and privacy policies. We encourage you to read those carefully.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
We do not warrant that:
For more on results and income claims, see our Earnings Disclaimer.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL D2D EXPERTS, ITS AFFILIATED BRANDS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, COACHES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, including but not limited to lost profits, lost revenue, lost data, business interruption, loss of goodwill, or any other intangible losses, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.
You agree to indemnify, defend, and hold harmless D2D Experts, its affiliated brands, officers, directors, employees, contractors, agents, coaches, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense.
Sections 7 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 14 (Dispute Resolution), and 17 (Class Action Waiver) survive termination of these Terms and continue to apply even if you stop using our Services.
We may suspend, restrict, or terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, in our sole discretion. Grounds for termination include but are not limited to:
You may stop using the Services at any time. To cancel a paid subscription, see Section 5.1. Upon termination:
These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles, and the federal laws of the United States that apply.
Before filing a formal claim, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will work in good faith to resolve the issue within 60 days of receiving your written notice.
If informal resolution does not succeed, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved through final and binding arbitration, administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration will be conducted in Salt Lake County, Utah, by a single arbitrator. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.
The arbitration requirement does not apply to:
Each party bears its own attorneys' fees and costs in arbitration, except where the arbitrator determines that a claim was frivolous or brought in bad faith. AAA fees will be split as required under AAA rules.
We respect the intellectual property rights of others. If you believe that content posted on our Services infringes your copyright, you may submit a written notice under the Digital Millennium Copyright Act ("DMCA") to our designated agent. Your notice must include:
Send DMCA notices to: [email protected] with "DMCA Notice" in the subject line, or by mail to: D2D Experts, Attn: DMCA Agent, 9305 S 700 E, Sandy, UT 84070.
We may terminate the accounts of repeat infringers in appropriate circumstances.
We are not liable for any failure or delay in performance of our obligations under these Terms caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, power outages, or other force majeure events. In such cases, we will use commercially reasonable efforts to perform our obligations as soon as practicable.
YOU AND D2D EXPERTS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless we both agree in writing, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of representative or class proceeding.
You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. Any attempted assignment without consent is void. We may freely assign these Terms in connection with a merger, acquisition, financing, sale of assets, or other corporate transaction.
Any notices we send you under these Terms may be sent via email to the address associated with your account, by SMS to your phone number on file, or by posting a notice on our websites. Notices to us must be sent in writing to [email protected] or by mail to D2D Experts, 9305 S 700 E, Sandy, UT 84070. Notices are deemed received upon delivery.
We may update these Terms at any time and without prior notice. When we do, we will post the updated version on this page with a revised "Last updated" date at the top. Material changes will be communicated through email or a prominent notice on our websites. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Services.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable, or removed entirely if it cannot be made enforceable.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. No waiver of any term will be effective unless made in writing and signed by an authorized representative of D2D Experts.
These Terms, together with our Privacy Policy, Earnings Disclaimer, and any specific program agreements, service agreements, or order forms you sign at enrollment, constitute the entire agreement between you and D2D Experts regarding your use of the Services. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and D2D Experts.
Reach out and the team will help.
Email: [email protected]
Mailing Address: D2D Experts, 9305 S 700 E, Sandy, UT 84070, United States